TERMS & CONDITIONS
& PRIVACY POLICY

Terms & Conditions

For The CoolBird Brand Including:CoolBird Publishing House, CoolBird Studios, and affiliated brands including You Can Start Now

Last Updated: May 2026

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Welcome to the websites and services operated by the CoolBird Brand. By accessing our websites, booking services, purchasing products, submitting manuscripts, scheduling consultations, or engaging with our media and publishing services, you agree to the following Terms & Conditions.

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1. Company Information

These Terms apply to services provided by:

• CoolBird Publishing House

• CoolBird Studios

• You Can Start Now Brands and affiliated entities operated under The CoolBird Brand.

Headquartered in Birmingham, Alabama.

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2. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and any service agreements or contracts associated with your project.

If you do not agree with these terms, please discontinue use of our websites and services immediately.

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3. Services Provided

The CoolBird Brand may provide services including but not limited to:

Publishing Services

• Editing

• Proofreading

• Formatting

• Book cover design

• Illustration

• ISBN assignment

• Publishing assistance

• Audiobook production

• Copyright support

• Author branding

• Marketing services

Media & Production Services

• Photography

• Videography

• Commercial production

• Podcast production

• Voiceover recording

• Social media content

• Graphic design

• Website development

• Creative direction

• Studio production

4. No Guarantee of Results

While we strive to provide high-quality creative and professional services, we do not guarantee:

• Book sales

• Bestseller rankings

• Media exposure

• Viral content

• Publishing acceptance by third parties

• Financial success

• Social media growth

• Specific audience engagement

Results vary based on market conditions, client participation, timing, and other external factors.

5. Payments & Fees

All payments made to The CoolBird Brand are considered payment for time, creative development, production work, administrative labor, consulting, and project resources.

Payments may include:

• Deposits

• Payment plans

• Administrative fees

• Rush fees

• Production fees

• Licensing fees

• Creative service fees

Failure to complete payments may result in:

• Project delays

• Suspension of services

• Withholding of deliverables

• Removal from production schedules

• Project cancellation

Projects may not be released until balances are paid in full.

6. No Refund Policy

ALL SALES ARE FINAL

Due to the nature of creative, digital, publishing, consulting, branding, and production services, CoolBird Publishing House, CoolBird Studios, and affiliated brands do not issue refunds.

This includes but is not limited to:

• Deposits

• Partial payments

• Consultations

• Creative services

• Publishing services

• Production sessions

• Editing services

• Design services

• Digital products

• Coaching services

• Branding services

• Studio bookings

Once work has begun, resources and scheduling commitments are immediately allocated to the project.

If a client abandons a project, violates agreements, becomes unresponsive, or chooses not to continue, monies paid are forfeited.

7. Revisions

Limited revisions may be included depending on the purchased service package.

Additional revisions, major redesigns, excessive edits, or changes requested after approval may result in additional fees.

Approved work is considered final.

8. Intellectual Property

Clients retain ownership of original written content they create.

However:

• CoolBird Brand retains ownership of internal systems, templates, processes, production methods, graphics until paid in full, and proprietary materials.

• Drafts, concepts, designs, and unfinished materials remain property of The CoolBird Brand until final payment is received.

• We reserve the right to showcase completed work in portfolios, social media, websites, marketing materials, and promotional campaigns unless otherwise agreed upon in writing.

9. Client Responsibilities

Clients agree to:

• Submit accurate information

• Respond to communications in a timely manner

• Provide requested materials

• Review proofs carefully

• Meet deadlines

• Maintain respectful communication

Failure to participate in the process may delay project timelines.

10. Media Release

By participating in sessions, productions, interviews, recordings, events, or content creation with The CoolBird Brand, clients may grant permission for approved content to be used for:

• Portfolio purposes

• Promotional materials

• Website content

• Social media marketing

• Advertising campaigns

Requests for confidentiality must be submitted in writing before production begins.

11. Scheduling & Cancellations

Consultations, studio sessions, production shoots, and appointments are scheduled in advance.

Late arrivals, cancellations, or rescheduling requests may result in:

• Loss of deposit

• Additional fees

• Reduced session time

• Rescheduling limitations

No-call/no-show appointments may be canceled without refund.

12. Third-Party Platforms

We may assist clients with platforms such as:

• Amazon KDP

• Audible

• Apple Podcasts

• YouTube

• Spotify

• Wix

• Meta platforms

We are not responsible for:

• Platform outages

• Account suspensions

• Policy changes

• Third-party errors

• Delays caused by external platforms

Clients remain responsible for maintaining their own platform accounts and credentials.

13. Limitation of Liability

The CoolBird Brand shall not be liable for:

• Lost profits

• Indirect damages

• Business interruption

• Data loss

• Publishing delays caused by third parties

• Technical failures

• Printing errors caused by external vendors

Liability shall not exceed the amount paid for the specific service rendered.

14. Confidentiality

We respect client confidentiality and will not intentionally disclose private manuscript content, unpublished materials, or sensitive business information unless required by law or authorized by the client.

15. Website Use

Users may not:

• Copy website content without permission

• Attempt unauthorized access

• Upload harmful material

• Use our websites for unlawful activity

• Misrepresent affiliation with our brands

16. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Alabama.

Any disputes shall be handled in the appropriate courts located in Jefferson County, Alabama.

17. Updates to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

Continued use of our websites or services constitutes acceptance of any updated terms.

Privacy Policy

The CoolBird Brand
(CoolBird Publishing House, CoolBird Studios & affiliated brands)

Last Updated: May 2026

1. Information We Collect

We may collect:

• Names

• Email addresses

• Phone numbers

• Billing information

• Manuscripts

• Photos/videos

• Business information

• Social media information

• Website submissions

2. How We Use Information

Information may be used to:

• Provide services

• Process payments

• Communicate with clients

• Deliver products

• Improve services

• Send updates and promotions

• Maintain project records

3. Protection of Information

We implement reasonable security measures to protect client information; however, no online transmission is guaranteed to be 100% secure.

4. Sharing Information

We do not sell personal information.

Information may be shared with trusted contractors or service providers only when necessary to complete services.

5. Cookies & Website Analytics

Our websites may use cookies and analytics tools to improve user experience and monitor website performance.

6. Third-Party Links

Our websites may contain links to third-party platforms. We are not responsible for the privacy practices of external websites.

7. Marketing Communications

By submitting forms or contacting us, users may receive promotional emails, updates, or announcements. Users may unsubscribe at any time.

8. Children’s Privacy

Our services are not directed toward children under 13 without parental consent.

9. Contact Information

For questions regarding these policies, contact:

The CoolBird Brand
Birmingham, Alabama
Email: publish@coolbirdpublishinghouse.com

Website Disclaimer

The information on our websites is provided for general informational and educational purposes only.

We make no guarantees regarding:

• Financial outcomes

• Publishing success

• Audience growth

• Business performance

• Media visibility

Users assume full responsibility for how they use our services and information.

Copyright Notice

All content on our websites including:

• Logos

• Graphics

• Text

• Videos

• Images

• Branding

• Digital materials

are protected by copyright and intellectual property laws. Unauthorized reproduction is prohibited.

SMS/Text Messaging Disclaimer

By providing your phone number, you consent to receive text messages related to:

• Project updates

• Appointments

• Promotions

• Service notifications

Message and data rates may apply.

Users may opt out at any time by replying STOP.